Frequently Asked Questions

CBD, or Cannabidiol, is a natural compound found in hemp that does not cause the same intoxicating effects as THC.

Diip CBD products are developed for daily self-care, whether in the morning, during the day, or before bed.

CBD and THC are compounds found in hemp and cannabis plants, but they have different properties.

CBD is non-intoxicating, while THC is associated with intoxication and altered perception.

Diip CBD products use high-quality CBD Isolate and control THC content to comply with Thai legal requirements.

Generally, CBD is not intoxicating. However, individual responses may vary, so it's advisable to start with a small dose and observe your body's reaction.

CBD may be another option for adults who want to maintain daily balance, such as those who want to relax, maintain balance throughout the day, or establish a bedtime routine.

Individuals with underlying medical conditions, those taking regular medication, pregnant or breastfeeding women, or those undergoing medical treatment should consult a doctor or pharmacist before use.

Our products are designed to suit different times of day.

Morning Gummies are suitable for the morning, before starting work or activities that require refreshment and focus.

Daily Gummies are suitable for during the day or when you need to maintain balance and relaxation.

Sleep Gummies are suitable for nighttime, as part of your bedtime routine.

Daily Oil is an oil format that allows for adjustable dosage according to individual needs.

Sleep Capsule is suitable for those who prefer an easy-to-take capsule format with a clear dosage.

You can choose according to your desired usage time and preferred format.

* For freshness and focus in the morning: Morning Gummies
* For balance throughout the day: Daily Gummies
* For a relaxing bedtime routine: Sleep Gummies
* For customizable dosage: Daily CBD Oil
* For convenient capsule form: Sleep Capsules

If you are still unsure, please contact our team for initial product selection advice.

* All gummy formulas contain 25 mg of CBD per piece.
* Sleep Capsules contain 25 mg of CBD per capsule.
* Daily Oil contains a total of 1,000 mg of CBD per 30 ml bottle.

Always check the label and instructions on the packaging before use.

Diip CBD products are registered with the Thai Food and Drug Administration (FDA) and manufactured under relevant quality control standards.

Every production batch undergoes a quality inspection process before release to ensure product consistency and safety.

Yes, we prioritize transparency and traceability, from raw materials and manufacturing processes to the quality inspection of finished products.

Individual responses to CBD vary.

For first-time users, it is recommended to start with a small dose as instructed on the label and continue using the same amount to observe your body's response.

Do not increase the dosage rapidly and do not exceed the recommended amount stated on the product.

Depends on the purpose and type of product.

* Morning products should be used before starting work or activities.

* Daytime products can be used when balance or relaxation is desired.

* Nighttime products should be used as part of a nightly routine.

It is recommended to use them consistently at approximately the same time
to better observe the effects on the body.

Place the recommended amount of oil under your tongue, as indicated on the label.
Hold it there for approximately 60–90 seconds before swallowing.
This allows the product to be properly absorbed sublingually.

Gently shake the bottle before use.
Carefully use the dropper to ensure consistent dosage.

Take as directed on the packaging.
Do not increase the number of pieces or capsules too quickly,
even if you don't feel an immediate change.

Allow your body time to respond before considering adjusting the dosage.

CBD does not necessarily need to be used continuously for everyone. It depends on an individual's routine, objectives, and response.

Some people choose to use it only on days they need it, while others choose to make it part of their daily routine.

The important thing is to use it in appropriate amounts and observe your own response.

The duration and nature of the response vary among individuals.

Product form, dosage, diet, rest, and other factors

CBD does not produce a strong or obvious sensation like stimulants.

Some users may notice gradual changes.

Individual responses may vary.
Some individuals may experience adverse effects such as drowsiness, dry mouth, dizziness,
or changes in their digestive system.

If any unusual symptoms occur,
discontinue use of the product and consult a doctor or pharmacist.

CBD may interact with certain medications,
especially those requiring close monitoring of drug levels in the body.

If you have any underlying medical conditions or are taking regular medications,
you should inform your doctor or pharmacist of the product's name and all ingredients before use.

CBD products are not suitable for children, pregnant women, breastfeeding women, and individuals with allergies to any ingredients in the product.

Individuals with underlying medical conditions, those undergoing treatment, or taking regular medication should consult a medical professional before use.

Users should observe their body's response,
especially when starting a new product or adjusting the dosage.

If you experience drowsiness, dizziness,
or any symptoms that may affect your ability to drive or operate machinery,
you should avoid such activities.

Athletes subject to the rules of a sports organization or drug testing
should verify the requirements of the relevant authority before use.

While the product controls THC levels according to law, the requirements of each sports organization may vary,
and no product can fully guarantee drug test results.

CBD is not intoxicating like THC and is not designed to be used for euphoric effects. However, always use products responsibly and according to the directions on the label.

Store in a cool, dry place.
Avoid direct sunlight, heat, and moisture.

Seal the package tightly after use.
Keep out of reach of children and pets.

Generally, refrigeration is not required
unless specifically instructed on the label.
Avoid areas with frequent temperature changes or high humidity.

Please check the expiration date on the packaging
and do not use the product after the expiration date or if you notice any abnormalities in color, smell, taste,
or packaging.

You can order through the official website, LINE
Official Account, and authorized partner stores.

To ensure you receive genuine products,
we recommend purchasing only through the brand's official channels.

Before use, please check the integrity of the packaging, label,
product registration number, lot number, and expiry date.

If you are unsure about the product received,
you can send photos of the packaging and proof of purchase to our team for verification.

Please contact our team immediately,
providing your order number and attaching photos of the product, packaging, and parcel box
so that our team can investigate and proceed according to the company's terms and conditions.

Product returns or exchanges are subject to the company's policy.
Products must be in a condition that meets the specified criteria.

In case of damaged goods,
receiving an item different from your order, or having concerns about quality,
please contact our team as soon as possible before disposing of the product and packaging.